Shipping policy

At AveraPet, we work to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Processing times may vary during peak periods, holidays, or unexpected fulfillment delays.

Estimated Delivery

Estimated delivery times may vary depending on the customer’s location, shipping carrier, and fulfillment partner. Full estimated delivery details will be shown at checkout or communicated before launch.

Order Tracking

Once your order has shipped, you will receive a tracking number by email when tracking becomes available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. AveraPet is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed, please contact us at support@averapet.com and we will do our best to help you check the order status.

Contact

For shipping questions, please contact us at support@averapet.com.